What’s Included with Salesforce Managed Services?
Strategic planning
From executive goal setting workshops to business process reviews, building out a Salesforce Org is serious business. We’ll help you from roadmapping to long-term value realization.
Salesforce optimization
You’ve had Salesforce for a few years and you have technical debt, unused functionality, and numerous missed opportunities. Let us help you merge new functionality with old to harmonize your business processes.
Ongoing enhancements
You’ve implemented a process that has evolved, your Salesforce org should too. We can manage your backlog refinement, streamline business processes, and oversee continuous delivery so you can provide more transparency to leadership and beyond.
Technical experts and industry specialists
As great as they are, your admin can’t be a jack of all trades. Our team of Salesforce (and other technology!) experts can provide technical support to help your admin thrive.
Lightning Migration
The migration to Lightning doesn’t have to be big and scary. You can keep it small or you can transform your business, either way, with managed services you can choose how the transition impacts your organization.
Integration updates and support
Don’t wait for updates when real-time synchronization is at your fingertips. We can help with integration monitoring, troubleshooting, custom API integrations, and more.
Data
Salesforce is powered by data. We’ll make sure you’re properly documenting integrations, validation, MDM, and storage review — and that you have the right backup policies in place.
Center of Excellence
Putting structure around how organizations align IT strategy with business strategy is no small task. Our team can help build out a COE that ensures you can stay on track to achieve your goals and measure performance with valuable KPIs.
Quarterly business reviews
In the spirit of partnership, we hold ourselves accountable so you don’t have to. We work with you to set goals, review KPIs, business impact, trends in the market, and follow up with future roadmap prioritization and planning.
