Healthcare

Transformative solutions for diverse stakeholders.

Improve your patients' outcomes with Salesforce.

Our team leverages insight acquired through 10+ years in the business and thousands of engagements, along with real-world expertise gained across the Healthcare industry, including: provider, payer, medical devices, and life sciences. From strategy and implementation to managed services, we guide clients through every phase of their journey — enabling continuous value with the Salesforce platform.

We know Healthcare

You operate in a highly complex, deeply impactful industry. Our Healthcare team has years of hands-on experience in the sub industries we serve, in addition Salesforce expertise — helping us empower you on the journey to personalized experiences and improved ROI.

Provider

As a provider, your focus is on improved patient care, coordinator and agent enablement, and value in terms of data quality and the patient journey. How can you deliver increasingly personal, targeted care in an industry facing changing delivery and payment models, increased competition, and the need to maximize the ROI on technology? We can help you deliver patient-centric care while streamlining operations.

Payer

Payers need to engage members while also optimizing agent workflows. But there are challenges to contend with: poor visibility and data tracking, disparate or siloed systems, inefficient workflows, captive agent and coordinator enablement, and disconnected member touch points. Through meaningful integrations, Health Cloud and Marketing Cloud, and the right governance, we can help Payers achieve their goals.

Biotech and Pharma

We understand your goal is to bring innovative medicines to the market to help people live longer, healthier, and happier lives while providing a meaningful return to your organization. See how we help Biotech and Pharma companies thrive in a highly regulated, complex ecosystem.

Medical Devices

Companies in the Medical Devices space improve patients’ lives with instrumentation and devices designed to diagnose, prevent, monitor, treat or alleviate disease, or compensate for injury or disability. Whether you’re uniquely concerned with ROI measurement or analytics of marketing spend, or you’re tasked with making strides toward precision medicine, we can support your needs by device, customer, and development lifecycle.

Healthcare Digital Front Door

The digital front door represents the growing expectation from consumers for seamless, easy healthcare experiences, often using technology already adopted in everyday use such as a mobile device. Providers, payers, and life sciences organizations must invest in the appropriate technology that allows them to meet this expectation.


Salesforce Health Cloud

How can you create more personalized experiences, build relationships, and empower patients, members, employees, and partners with the right information at the right time? It takes a combination of industry expertise and technology — starting with Health Cloud, the leading healthcare CRM, which provides access to shareable data, visibility into the entire healthcare journey, and meaningful insights at every touchpoint.


We work with some of the most innovative and well-regarded Healthcare organizations

We help them achieve their business goals through an informed, validated, and meaningful approach to digital transformation. And we complement Salesforce with a select group of strategic partners that enable critical uses cases along the CRM journey. From strategic planning to implementation, managed services, change management, and program governance, we guide clients across different Healthcare sub industries through every phase of the journey to enable continuous value realization.
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